Customer Service Representative Full Time

Customer Service Representative, Bilingual -JobSource, a rapidly -growing staffing firm, seeks a Bilingual English/ Spanish Customer Service Representativeto work at our Lincoln Heights location. If you have at least one (1) year prior staffing, administration experience, we want to meet you!

Customer Service Representative serves customers by providing product and service information. Responsible for resolving product and service issues.

This is a full-time position, with some weekends. Pay based on experience. We are looking for someone with a “can-do” attitude with excellent people skills. Our team continue to grow because we hire the best of the best. Are you ready to work for a leader in staffing industry with a fast -paced entrepreneurial culture? Are you ready to work for JobSource?

Essential Job Functions:

Answering incoming phone calls.
Application Intake/handling/processing.
Efficiently entering applications on a daily basis.
Handle E-Verify
Perform background checks.
Place People on Hot Lists.
Perform other job tasks as assigned.
Qualifications:

Must Type 40-45 WPM
Bilingual – English and Spanish.
Knowledge of Excel and Word. Comfortable with computer applications in general.
Excellent Phone Etiquette
Customer Service Etiquette
Skills:

Great customer service skills.
Product and service skills.
Skills in problem solving and resolving conflict.
Documentation skills.
Phone and face to face people skills.
Analyzing information skills.
Multi-tasking skills.
Education/Experience:

Some College Experience
Minimum 1 year working experience in this field with proven skills.
If you work well in a fast-paced, team-based environment where multitasking skills and attention to detail is essential, then we want to meet with you immediately! Please send your resume for immediate consideration